Imagine listening to your favorite bands with your toes in the sand, surrounded by your closest friends; that’s the Hangout Music Festival. Join us in Gulf Shores, Alabama for music’s ultimate beach vacation.

What You Need to Know

Tickets and Show Info

Ages 18 and over welcome, those 17 and under must be accompanied by an adult over the age of 21.

The Festival is general admission.

Wristbands must be worn for entry into the Festival and allow for re-entry into the Festival at anytime.

Festival happens rain or shine.

No refunds or exchanges.

Lineup subject to change.

All patrons subject to search.

Parking & Shuttles

The Hangout offers a pre-paid shuttle service to the festival each day from various locations throughout the area. Parking near the festival is extremely limited. Seriously, keep your car parked and let us do the driving.

Festival Hours

  • Friday, May 19th :: 11am-11pm
  • Saturday, May 20th :: 11am-11pm
  • Sunday, May 21st :: 11am-11pm
  • *Times subject to change

Box Office

  • Times & location will be announced closer to festival dates.

Hangout Fest ADA

The Hangout Music Festival provides ADA accessible parking, entrances, restrooms, viewing and seating. Seating in the ADA Viewing area is limited and one companion may accompany each ADA patron. For more info on accessibility at Hangout Fest please click here or email access@hangoutmusicfest.com.

Drug & Alcohol Policy

The Hangout Music Festival has a zero tolerance policy for all illegal activities. Drug use is ABSOLUTELY PROHIBITED and all city and state laws will be enforced inside the festival. Underage drinking will not be tolerated. You must be 21 or older to drink alcohol.

Minimum Age

This is an event for adults. You must be 18 or older to attend. Anyone under the age of 18 must be accompanied by an adult over the age of 21.

Children aged 5 and under are admitted FREE if accompanied by a ticket­ holding parent or guardian. Due to safety concerns, we cannot admit more than 2 children per supervising parent or guardian.

Travel Info

Flying to Gulf Shores

The Pensacola International Airport is just 45 minutes from Gulf Shores. The airport has direct flights from Atlanta, Charlotte, Chicago, Ft. Lauderdale, Ft. Myers, Houston, Miami, Nashville, Orlando, Tampa, and Washington DC so it’s easy to find a connecting flight. Go to FlyPensacola.com and find out why Pensacola is the gateway to the Hangout and the Gulf Coast.

hangout music fest - fly pensacola

Driving to Gulf Shores

From Atlanta, Auburn, Georgia and the Carolinas take I-85 South to I-65 South.

From Nashville, Chattanooga, Louisville, Indianapolis, Chicago, Huntsville, and Montgomery take I-65 South.

From Texas, New Orleans, & Baton Rouge take I-10 East.

Once you hop off I-65, I-10 or Highway 98 take the Gulf Shores Parkway or Beach Express straight down to the beach and the Hangout Music Fest.

Make sure to wear your seat belt and listen to some awesome tunes along the way.

Frequently Asked Questions

I don't have a question, but I do have an awesome idea.

WHAT ARE THE DATES FOR HANGOUT 2017?

Hangout Music Fest takes place May 19-21, 2017. Our Thursday Kick­off Party is Thursday, May 18.

WHEN WILL THE SCHEDULE BE RELEASED?

The Hangout Fest 2017 schedule will be released closer to festival dates. We will be releasing schedules and maps on hangoutmusicfest.com and on the Hangout Music Fest App.

WHAT TYPE OF TICKETS ARE AVAILABLE?

Three Day General Admission Wristband : Enjoy all three days of the Festival, the beach and the entire lineup. General Admission tickets will be sold at each price level until that allotment is gone, at which time the price will move to the next price level.

VIP Wristband : Enjoy VIP Viewing areas, swimming pools, private air­-conditioned restrooms, complimentary snacks and beverages plus all the access of a GA ticket holder.

Super VIP Wristband : All the access of a VIP pass with added comfort and service, including meals prepared by acclaimed chefs, a spectacular elevated view of the Hangout stage, hot tubs, concierge services and on­site golf cart transportation.

Children 5 years ­old and younger will be admitted free of charge with a ticket ­holding parent or guardian.

ARE THERE EXTRA FEES?

The price you see is the price you pay — prices reflect all fees included. No Surprises.

IS THERE A PAYMENT PLAN FOR TICKETS?

Yes, we now offer an EZ Pay plan for your wristband to the Festival! The payment plan option can be selected during the checkout process until February 16, 2017.

I BOUGHT A TICKET, WHEN WILL I RECEIVE MY WRISTBAND?

Wristbands will ship to ticket buyers in April 2017. Orders unable to be delivered will be available for pickup at will call. A photo ID and the credit card used for purchase are required for Will Call pickup. Wristbands for International orders will not be shipped. Instead, they can be picked up at Will Call.

I DON'T KNOW WHERE I'M STAYING YET, CAN I STILL BUY A SHUTTLE PASS?

Yes! We highly encourage you to purchase a shuttle ticket in advance even if you don’t know where you’re staying yet. With our ride any line, anytime shuttle pass, you won’t have to worry about choosing a specific shuttle line.

*Beach Club Line is for registered guests only.

I HAVE A QUESTION ABOUT MY TICKET PURCHASE. CAN YOU HELP ME?

For all ticket related questions please contact Ticket Purchase Support at (855) 725-1823 or support@festivalticketing.com.
If you have a question about the Festival itself, send us an email at info@hangoutmusicfest.com.

WHERE SHOULD I STAY?

Most people who attend the Hangout Music Festival rent a condo or beach house instead of reserving a hotel room.
Condos and houses are often more affordable than hotels because they have multiple bedrooms and you can split the price with friends.

Condos and houses have fully equipped kitchens so you can stock the fridge and freezer with groceries, snacks or cold refreshments. Plus, most condos are equipped with a washer and dryer.

Check our lodging page for great offers from our partners.

HOW DO I FIND THE BEST CONDO FOR ME AND MY FRIENDS?

The Hangout Fest condos page is the best way to find a place to stay during the Festival. When looking for a condo, consider these questions:

  • How many people will be sleeping in the unit?
  • How many separate bedrooms do you need?
  • How many bathrooms do you need?

Can I Camp at Camp Hangout?

No, Camp Hangout is not an overnight camping experience. Stop by during the festival for fun and games.

DO KIDS GET IN FREE?

Children aged 5 and under are admitted FREE if accompanied by a ticket­ holding adult. Due to safety concerns, we cannot admit more than 2 children per supervising adult. Anyone under the age of 18 must be accompanied by an adult over the age of 21.

WHAT SHOULD I BRING TO THE FEST?

Here are some things you might want to pack:

  • Liquid sunscreen, in non-­aerosol container of 3oz or less
  • Bug spray in non-­aerosol containers of 3oz or less
  • Small backpacks, bags, and purses (no larger than 20” x 15” x 13”)
  • Blankets & beach towels
  • Sunglasses and hats
  • One (1) EMPTY water container up to 2 liters in size
  • EMPTY CamelBak style water bladder systems subject to specific guidelines*
  • If you need medicine, please note that prescription and OTC medications are subject to specific guidelines.**
  • Baby strollers (if you have small children)

* Guidelines for CamelBak­ style hydration systems: Although CamelBak­ style water bladder systems are allowed EMPTY into the venue, the water bladders themselves must be capable of being removed from the carrier and must be transparent enough to allow security to visually inspect the empty bladder. Additionally, CamelBak ­style bladder carriers must have no more than two main compartments and one small compartment. Any CamelBak ­style water bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection, and any CamelBak­ style bladder carriers larger than the permitted size will not be allowed into the venue.

**Guidelines for prescription and OTC medications: Prescription medications are allowed only in the original prescription bottle, any persons attempting to bring in prescription medication must have government­ issued photo identification card that matches the name printed on the prescription, and the pills in the bottle must match the description printed on the prescription. Over-­the-­counter medications are allowed in provided that they are new and in the original, factory­-sealed container.

WHAT ITEMS SHOULD I LEAVE AT HOME?

The following items are prohibited:
We ask you keep the following items at home, for your safety and the safety of everyone here at Hangout!

  • Tents, umbrellas, or temporary structures of any kind
  • Weapons, knives, or firearms of any kind, including any item that can be used as a
    weapon
  • Narcotics, including marijuana, drug paraphernalia and any other illegal substances
  • Large bags, purses, or backpacks (larger than a 20 x 15 x 13).
  • Alcoholic beverages of any kind
  • Drones or any other remote flying device
  • Vitamins
  • Kites
  • Glowsticks
  • Focused ­light devices, including laser pointers
  • Refillable vapor or electronic cigarettes
  • Unsealed: cigarette packages, tampons, packs of gum and chapstick/lip gloss
  • Marker pens and spray paint
  • Air horns and/or megaphones
  • Items intended for sale/promotion (including flyers, stickers and posters)
  • Water guns, water balloons, and/or any other kind of water projectile
  • Glass in any form, including glass bottles
  • Outside food or beverages
  • Skateboards, rollerblades, hoverboards, scooters, bicycles, and/or motorized carts or
    scooters
  • Bicycles inside festival grounds (bike racks will be available near the entrance)
  • Large chains or spiked jewelry
  • Fireworks, sparklers, firecrackers, and/or incendiary or explosive devices of any kind
  • Chinese Lanterns
  • Umbrellas
  • Chairs of any kind
  • Coolers of any kind, including hard­sided and soft­sided coolers
  • Pets (service animals with current rabies vaccination excepted)
  • Video equipment of any kind (including personal camcorders and GoPro cameras)
  • Professional photo equipment (SLR/DSLR cameras, detachable/removable lens
    cameras)
  • Audio recording equipment of any kind
  • Portable audio equipment of any kind, including portable “boom box” stereo systems
  • Professional radios or walkie­talkies
  • Flags and/or flagpoles
  • Selfie sticks
  • Hammocks
  • Any item that can be used as a means to disturb the peace, endanger the safety of
    the crowd, and/or inflict damage to people and goods

ENTRY CONDITIONS FOR GUESTS

The following conditions are for guests entering the venue.

  • All guests and their belongings are subject to search.
  • Any prohibited item that is surrendered to security at search points will not be returned.
  • Allowed and prohibited lists are subject to change.
  • No unauthorized/unlicensed vendors allowed in or around the venue.
  • Hangout Music Festival and private security personnel at the entrances reserve the right to make the final determination on allowed and non-­allowed items.

ARE THERE WATER STATIONS AT THE FESTIVAL?

Heatstroke is not cool. Drink lots of water. Free water fountains and filling stations will be located throughout the Festival. Each ticket holder is allowed to bring one (1) empty non­glass water container.

CAN I BRING A BACKPACK?

We encourage attendees not to bring backpacks. If you are bringing a pack, please make sure it is small (no larger than 20 x 15 x 13). All bags will be thoroughly checked. There will be an express entrance line for fans that come without backpacks. We apologize for any delays or inconvenience but your safety is our primary concern.

WILL LOCKERS BE AVAILABLE AT THE FESTIVAL?

Yes! The Hangout offers personal locker rentals so you can free up your hands without worrying about losing anything in the sand. Check back for more info and to reserve your locker in advance.

CAN I BRING FOOD INSIDE THE FESTIVAL?

Reasonably priced food (including vegetarian/vegan options) and drinks will be available on­site. More information about the food vendors and options will be released prior to the Festival. No outside food or beverages are allowed

CAN I TAKE MY WRISTBAND OFF?

Wristbands cannot be removed and must be worn all three days for entry into the Festival.

Please don’t remove, stretch or tamper with your wristband in any way or you will be denied entry (and that will make us sad).

I LOST MY WRISTBAND, NOW WHAT?

Wristbands are non­transferable, non­exchangeable and cannot be replaced.

WILL SINGLE DAY TICKETS BE AVAILABLE

Single day tickets for the Hangout Music Festival WILL NOT be available.

HOW DO I LOG INTO MY TICKET ACCOUNT?

Simply click on “Log In” from the ticket purchase page HERE

HOW DO I UPDATE/CHANGE MY SHIPPING ADDRESS?

By March 1st or up to 48 hours after your purchase, whichever is later, you will be able to update your shipping address prior to your shipment going out. To do so just:

  1. Login to your account by visiting Hangouts 2017’s ticket purchase page here.
  2. Click on the “Log In” tab and login to your account.
  3. Click on “Order History” in the “My Account” tab.
  4. Select your order using the order number or date of purchase as reference.
  5. Click on the “Edit” button next to your shipping details and then update the shipping address to where you would like your order sent.

HOW DO I UPDATE/CHANGE MY BILLING ADDRESS? HOW DO I CHANGE/UPDATE MY CREDIT CARD?

Please contact Ticket Purchase Support
Phone: (855) 725­-1823
Email: support@festivalticketing.com
Hours: 8 AM – 5 PM (Arizona Time)

CAN I PAY OFF MY EZ PAY PLAN EARLY?

Sure, please contact Ticket Purchase Support.
Phone: (855) 725­-1823
Email: support@festivalticketing.com
Hours: 8 AM - 5 PM (Arizona Time)

THERE ARE TICKETS AVAILABLE ON EBAY OR CRAIGSLIST, SHOULD I BUY THEM?

Each year hundreds of our amazing fans get tricked into buying a wristband or print at home tickets from Craigslist, eBay, or a ticket broker site. Unfortunately, many of these are already used or are counterfeits. Only tickets purchased from Elevate ticketing are considered valid purchases. Your attempt to save cash will probably cost you more money, a lot of trouble and ultimately will keep you from attending the Festival.

And remember, some sneaky people might even try to sell their wristbands to you. However, removal of or tampering with wristband automatically voids it. We check every wristband to make sure it has not been tampered with or removed. You will be caught and you will be escorted directly from the Festival.

ARE THERE ATMS AT THE FESTIVAL?

There will be a number of ATMs located throughout the Festival.

HOW CAN I APPLY FOR PRESS CREDENTIALS?

Applications to attend Hangout Music Festival as press will be available after the new year. For any questions related to press/media at the festival contact press@hangoutmusicfest.com.

CAN WE BOAT TO THE FESTIVAL?

Due to safety concerns we have an enforced 500 ft NO ­BOATING ZONE off the Hangout site. However there are miles of beautiful open waters around the site for your boating pleasure.

LOST & FOUND

We hope you don't lose anything at this year's Festival, but if you do, stop by the Hangout Info Booth. Not coming back to The Hangout? You can email lostandfound@hangoutmusicfest.com to inquire about your lost item. Be sure to include the type, brand, color and any additional info you can provide to identify the item.

INFO, MEDICAL AND FIRST AID STATIONS?

We make every effort to create a safe environment at the Festival. To ensure this, we have security and medical staff working throughout the Festival. If you're experiencing any problems whatsoever, locate a festival staff member, security guard, or police officer.

If you need medical assistance, seek out the medical tent, or look for a police officer or festival staff member. Please refer to the Festival Map for the exact location of the Medical tents.

YOU HAVEN’T ANSWERED MY QUESTION. HOW DO I CONTACT YOU?

You can contact us using the following link: Contact Us.

We receive a large number of e­mails each day, please be patient and we will respond to your e­mail as soon as possible, in the order it is received.

To add HangoutFest on Snapchat, take a photo or screenshot of our Snapcode with your phone, open Snapchat, then tap at the top of the camera screen.